Återbetalningspolicy

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Refund & Return Policy

Effective Date: June 28, 2026

At LA CASA DI MODA LTD, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the conditions below.

Return Eligibility

You may return an item within 30 days of receiving your order if:

  • The item is unused, unworn, and in its original condition.

  • The item is returned in its original packaging with all tags and accessories included.

  • Proof of purchase (such as your order confirmation or receipt) is provided.

Items that show signs of use, damage caused by the customer, or are returned without their original packaging may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned:

  • Products that have been used or worn.

  • Items damaged due to misuse or improper handling after delivery.

  • Gift cards (if applicable).

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If your return is approved:

  • Your refund will be issued to your original payment method.

  • Refunds are processed within 7 business days after the returned item has been received and approved.

Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Return Shipping

Unless the item is defective, damaged, or incorrect, customers are responsible for the cost of returning the item.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue promptly.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Business Name: LA CASA DI MODA LTD

Email: support@lacasadimoda.co.uk

Phone: +44 7353 146755

Business Address:
67 Bird Hall Lane
Cheadle Heath
Stockport SK3 0XA
United Kingdom