Terms of Service

These Terms of Service ("Terms") govern your use of the website operated by La Casa Di Moda. By accessing this website or making a purchase from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Business Information

Use of Website

You agree to use this website only for lawful purposes and to provide accurate, current, and complete information when placing an order.

Products and Availability

All products are subject to availability. We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate, but errors may occur and may be corrected without prior notice.

Pricing and Currency

All prices are listed in Great British Pounds (GBP). Prices include VAT where applicable and may change at any time without notice.

Payment Methods

Shopify Payments (credit and debit cards)

PayPal

Apple Pay / Google Pay / Shop Pay

Payments must be successfully authorized before orders are processed.

Order Acceptance

After placing an order, you will receive a confirmation email. This does not guarantee acceptance. We reserve the right to cancel or refuse orders due to payment issues, suspected fraud, or product availability.

Shipping

Delivery times are estimates and may vary depending on external factors.

Returns and Refunds

We accept returns for both defective and non-defective products within 30 days of delivery.

Items must be new, unused, and in original packaging.

Returns are completed by mail.

Return shipping is free within the United Kingdom.

A free return label is provided upon approval.

Refunds are issued to the original payment method after inspection.

Refund processing time: 5-7 business days.

Consumer Rights (UK)

Customers in the United Kingdom are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. You have the right to cancel your order within 14 days of receiving the goods, without providing a reason.

Limitation of Liability

To the fullest extent permitted by law, La Casa Di Moda shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Third-Party Services

Our website may rely on third-party services such as payment processors and shipping providers. We are not responsible for the practices of these third-party services.

Sustainability Commitment

La Casa Di Moda is committed to environmentally responsible practices, including sustainable sourcing and reducing packaging waste.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page.

Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom.

Contact Information

For questions regarding returns, exchanges, or refunds, please contact us: